Welcome to our Shopify store! We understand that navigating an online store can sometimes be overwhelming, especially if you're new to the platform. That's why we've created this customer guide to help you make the most of your shopping experience. In this guide, we'll explain the different sections of our store, how to find specific collections, and how to use the product type filter to quickly find the products you're looking for.
Understanding Collections and Catalogue
Our store is organized into different collections, which are groups of products that share a common theme or category. Each collection is like a virtual aisle in a physical store, making it easier for you to browse and find products that interest you. To access our collections, simply click on the "Collections" tab in the navigation menu at the top of the page.
Once you're on the collections page, you'll see a list of all the available collections. Each collection has a title and a brief description to give you an idea of what you can expect to find. Clicking on a collection will take you to a page dedicated to that specific collection, where you can explore the products it contains.
Using the Product Type Filter
If you're looking for a specific type of product, you can use the product type filter to narrow down your search. The product type filter is located on the left-hand side of the collections page, just below the navigation menu. It allows you to filter products based on their specific category or type.
For example, if you're looking for a dress, you can select the "Dresses" option from the product type filter. This will instantly update the collections page to only show dresses, making it easier for you to find what you're looking for without having to browse through unrelated products.
Contacting Us for Unavailable Products or Quotes
If you can't find a specific product in our store or if you're interested in getting a quote for a custom order, we're here to help! Simply click on the "Contact" tab in the navigation menu at the top of the page to reach out to our customer support team.
When contacting us, please provide as much detail as possible about the product you're looking for or the custom order you're interested in. This will help us assist you more effectively and provide you with the information you need.
Search Button and Suggested Search Words
Looking for a quick way to find a specific product? Our store has a search button located at the top right-hand corner of every page. Simply click on the magnifying glass icon, and a search bar will appear.
When using the search bar, we recommend using specific keywords to make your search more accurate. For example, if you're looking for a blue t-shirt, try searching for "blue t-shirt" instead of just "t-shirt." This will help narrow down the search results and show you the most relevant products.
Additionally, we suggest using words like "bestseller," "new arrival," or "sale" to find popular or discounted products. These keywords can help you discover exciting deals or trending items in our store.
Suggested and Complementary Products
When you're browsing a specific product page, you may notice a section titled "Suggested Products" or "Complementary Products." These sections showcase products that are related or similar to the one you're currently viewing.
These suggestions are based on our algorithm that takes into account factors such as product category, customer preferences, and purchasing patterns. They are designed to help you discover additional products that you might be interested in, making your shopping experience more personalized and enjoyable.
We hope this customer guide has provided you with a better understanding of how to navigate our Shopify store. If you have any further questions or need assistance, please don't hesitate to contact us. Happy shopping!